Frequently Asked Questions

Everything you need to know about shopping with PROD Bldg.

What is the standard shipping timeframe for orders?

We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return and exchange policy?

PROD Bldg offers a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure the perfect fit.

Are your materials sustainably sourced?

Quality and responsibility are at our core. We prioritize ethical manufacturing and use high-grade fabrics like organic cotton and recycled polyesters whenever possible to minimize our environmental footprint.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.